We won't tell you your call is important to us.

We won't tell you your call is important to us.
By amym@malibuboats.com on Friday, April 18, 2008 @ 2:02 pm
Automated phone systems, everybody's got one. You call into just about any company, small or large, and that call is greeted by a prerecorded or synthesized voice chanting, "Your call is important to us..." This mantra is repeated at 2-3 minute intervals until a live human being can answer the phone. That's not the way we do it at Malibu. Instead of trying to convince you that your call is important to us by saying it to you over and over we go a different way. We show you. We make you feel your importance to us by respecting the time you have taken to call us and actually answering the phone ourselves. Read this post on our blog at http://malibuboats.blogspot.com.